Portfolio and property tax data inaccuracies can result in serious ramifications for your borrowers and your institution. This makes it absolutely key to work with the right vendor in order to mitigate the risk caused by data inaccuracies.

A property tax servicer can be extremely beneficial, as it can help protect you from potential errors and ensure compliance with complicated regulations. Property tax vendors provide real estate tracking, delinquency monitoring, and escrow processing to lenders. The right vendor will help you focus on risk mitigation and information management...

Consumer loyalty is an essential indicator of success for banks and credit unions, as consumers who are loyal are likely to remain customers for longer, cost less to service since they have fewer complaints, purchase more products, and generate referrals. There are many ways to measure consumer loyalty, but one of the most common is the Net...

In a previous blog, we discussed the importance of speaking to customer needs, to boost customer loyalty and Net Promoter Score in banks and credit unions. In this blog, we’re going to focus on one specific strategy to increase consumer loyalty: incorporating technology.

As the world becomes more digital, the demand for technology-based...

When it comes to outsourcing real estate tax monitoring—or any lender service, for that matter—it is important to keep in mind that not all vendors are the same. Different vendors offer different services, some of which are better than others. For this reason, it is imperative that you do your research and make sure you are working with a...

Last week we talked about the real estate tax monitoring services that Info-Pro offers and why you should choose us when outsourcing this service. As a quick refresher, Info-Pro offers unparalleled customer service, on-demand reporting, transparency, automatic rechecks of delinquencies, and places a great deal of importance on accuracy and...

Choosing the best vendor for lender services can be tricky. When you’re working with the right tax servicer, you’re able to focus on key operational responsibilities, such as risk mitigation and information management, while your vendor handles real estate tax tracking, escrow processing, flood determination services, and property insurance...

For real estate investment trusts (REITs), maintaining first lien position on investment properties is especially critical, but it can be challenging to stay on top of all properties owned by a REIT. This is where outsourcing REIT services can be a viable option.

This article will discuss what types of REIT services can be outsourced and will...

In this article, we will discuss some of the top benefits of outsourcing real estate investment trust (REIT) services. Additionally, we will look at a few of the challenges associated with REITs and touch on why outsourcing will help better address these complications.

To outsource or not to outsource? Many banks and credit unions wonder the smartest approach: keep everything in house or outsource certain tasks to knowledgeable vendors to save time and add efficiency. There are many benefits to outsourcing areas like mortgage services, and external challenges today make outsourcing even more attractive.