Fond du Lac, WI – July 15, 2021–Info-Pro Lender Services, Inc., the nationwide provider of real estate tax monitoring, escrow processing, and flood determination services for financial institutions, today announced Kris Pelot as President and Chief Operating Officer.
Over the last several years, Info-Pro has leveraged its world-class customer experience, industry-leading technology platform, and organizational-wide passion for wowing their customers and providing easy-to-use tax solutions to become one of the leading providers of real estate tax services in the country.
Kris will lead day-to-day activities across the company. She joined Info-Pro eighteen years ago, and most recently served as Info-Pro’s SVP of Operations, in which capacity she established Info-Pro’s customer experience program as a center of excellence. Chad Raube will remain as Info-Pro’s CEO, working closely with Kris to develop and execute Info-Pro’s strategy and to serve their customers.
Chad Raube comments, “Kris is an outstanding leader of people and a passionate champion of customers, whose world-class process, quality credentials and commitment to continuous improvement will ensure Info-Pro continues to deliver a differentiated service offering. I am delighted to announce her promotion, which further strengthens our organization and helps us to realize our goal of being the most trusted provider of real estate tax services nationwide.”
Kris stated, “I am honored and thrilled for the opportunity to lead this fantastic organization who cares so deeply for our people and customers. Info-Pro is a trusted leader in the real estate tax servicing industry through a focus on employee engagement, advancing technologies and delivering a differentiated customer experience. I am excited for the opportunities that lie ahead to continue to build on Info-Pro’s tremendous strengths and successes.”
About Info-Pro Lender Services, Inc.
Founded in 1997, Info-Pro is a family company that provides banks, credit unions, and others in the financial industry with real estate tax tracking, escrow processing, and flood determination services. Its mission is to provide an unrivaled customer experience for lenders and it currently services over 400 customers across the U.S.