In our employee of the month blog series we're highlighting a different Info-Pro employee every month, so you can get to know us better! Up this month? Cassie Lowe!
What do you do in your role at Info-Pro?
As an Account Manager I help build and maintain long-term relationships with Info-Pro customers to provide an exceptionally high level of customer satisfaction. I serve as the key outreach point of contact with customers, continually enhancing and building upon overall relationships. Previously I was the team leader of the Quality and Training department, which trains new employees and performs quality audits on existing employees.
How long have you worked at Info-Pro?
Just under 8.5 years.
What other jobs have you had prior to working at Info-Pro?
I worked in retail for approximately 7 years before moving into the banking industry with roles in Member Service and Loan processing.
What’s your favorite thing about your job or working at Info-Pro generally?
The culture and the people. I have made some very good friends during my time here and the environment is very welcoming and fun.
Tell us about your family (spouse, significant other, kids, pets, etc.)
My “kids” are furry ones, as I have two cats. Scotty is 17 and Hope is 12. They are both rescues and bring a smile to my face every day.
What do you like to do in your free time?
I really like a good puzzle or book. When the weather is nice, I like to take long walks and listen to music.
Where did you grow up?
North Fond du Lac, WI
What’s your favorite thing about living in Wisconsin?
I do like that we get to sample a bit of every season, although I wish winter was much, much shorter.