4 Risks of Handling Mortgage Releases In-House

May 15, 2023

Outsourcing Mortgage Release

professionals gather around a table for a meeting

Mortgage releases, also known as a satisfaction of mortgage, are a crucial component of the lending process that allows borrowers to clear their debt and gain full ownership of their property. It is essential for financial institutions to handle mortgage releases accurately and efficiently to avoid legal and financial consequences. 

While handling mortgage releases in-house may seem like a viable option for financial institutions, it comes with several risks and potential consequences that should not be overlooked.

In this blog post, we will explore the risks of handling mortgage releases in-house and the benefits of partnering with a vendor to outsource this important task.

1. Errors and omissions

Mortgage release is a complex process that requires specialized expertise and knowledge. Knowing the mortgage release requirements for every jurisdiction where an institution handles loans can be a daunting task if it is not part of someone’s day-to-day responsibilities. In-house staff may not have the necessary experience to handle these tasks accurately, leading to errors and delays.

2. Delayed releases

Even if in-house staff have experience with mortgage releases, they may lack the necessary resources to handle them efficiently, resulting in slow processing times and delays. Staying on top of all of the tasks required (notary signature, document submission, borrower notification) can be difficult to handle without a well-defined and efficient process. This can be frustrating for borrowers who are eager to clear their debt and gain full ownership of their property.

3. Penalties and fines

Mistakes in mortgage releases can result in legal and financial consequences for financial institutions. Failing to release a mortgage in a timely manner can lead to borrower dissatisfaction, lawsuits, and financial loss for the institution. Releasing a mortgage without proper documentation can also result in financial loss for the institution. While the time frame varies by state, it is typically less than 90 days and a lender’s failure to comply with its obligations under the law may involve penalties in the form of hefty fines. Failure to comply with regulatory requirements can result in penalties and damage to the institution's reputation.


4. Increased internal costs

All of the risks that come with handling mortgage releases in-house can increase the workload and costs for financial institutions. This can be especially challenging for smaller institutions that may not have the resources to handle the workload efficiently—and who can’t afford to take these risks. 

Benefits of partnering with a vendor for mortgage releases

Partnering with a vendor for mortgage releases can provide financial institutions with a range of benefits, from accessing specialized expertise to reducing compliance risks and overall costs.

  • Access to specialized expertise and experience. The right vendor has the necessary knowledge and resources to handle mortgage releases accurately and efficiently.

  • Reduced risks of errors and omissions. Since a vendor specializes in mortgage releases, they have the right resources and processes to reduce the risks of errors and omissions. 

  • Faster processing times leading to quicker releases. Vendors can handle mortgage releases more quickly and efficiently than in-house staff, improving customer satisfaction and helping to maintain a positive reputation for financial institutions.

  • Consistent handling of mortgage releases. The vendor’s specialized process reduces compliance risks and ensures that the financial institution meets all regulatory requirements and avoids penalties. 

  • Reduced workload and costs. Partnering with a vendor reduces the workload and costs for financial institutions, allowing the team to focus on their core competencies and maintain a more efficient operation.

Don't let your mortgage release process put you at risk

Handling mortgage releases in-house can be risky for financial institutions if not done correctly every time. Failure to comply with mortgage release laws, even if by accident, can be damaging to the institution and the borrower. 

Partnering with a vendor to outsource the mortgage release process will help financial institutions reduce risks and improve efficiency. Learn more about the benefits of outsourcing mortgage release services