Your certified development company (CDC) isn’t the same as any others out there, so when you invest in outsourcing property tax services, you want a vendor who offers solutions tailored to your unique processes and needs. However, many property tax services companies in the market today offer one-size-fits-all solutions that a CDC must adapt to. Instead, it’s critical that you partner with a vendor who adapts to your needs, creating a service and solutions package unique to your organization.
In this blog, we’ll examine why customized services are so important, and how Info-Pro tailors our solutions to fit any company’s needs.
Why customized lender services are so important
When a vendor offers only an “out-of-the-box” or standard solution for all organizations, the responsibility is on you to tweak your processes to accommodate that new solution. While some change is always necessary when bringing in a new software solution, the burden should be on the vendor to make sure it works seamlessly with your existing operations and processes.
When a new vendor ensures a smooth transition and works with you to develop processes and solutions, your company will gain efficiencies while relieving unnecessary headaches. The experience will be far better for you and all the staff working with that vendor. In addition, that translates into a better experience for your borrowers.
How Info-Pro tailors lender services to your needs
Customization is one of the areas that truly sets Info-Pro apart from competitors in the property tax services arena. From your first interaction with us through our entire relationship, we focus on tailoring our offerings to your organization. Here are a few examples:
- When you inquire about our services, we don’t quote you a standard solution. We tailor our offerings to your specific pain points and needs.
- Your onboarding and training program is developed with your dedicated Info-Pro representative, to fit your timeline, software needs, and desired training structure.
- When you work with Info-Pro, we provide on-demand reporting that can be tailored to your specifications, so you always have the information you need easily available at your fingertips.
Whether you already have a property tax services provider or are evaluating vendor options for the first time, it’s crucial that you partner with a company that has your best interests in mind and is flexible enough to meet your specific needs. Learn more about how Info-Pro tailors solutions specific to your core system in this information sheet.