Boost Consumer Loyalty for Banks and Credit Unions Through the Implementation of Technology

In a previous blog, we discussed the importance of speaking to customer needs, to boost customer loyalty and Net Promoter Score in banks and credit unions. In this blog, we’re going to focus on one specific strategy to increase consumer loyalty: incorporating technology.

As the world becomes more digital, the demand for technology-based...

By Brian Carmody October 07, 2019 0 Comments
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How Does Your Property Tax Monitoring Vendor Ensure Accuracy?

Last week we talked about the real estate tax monitoring services that Info-Pro offers and why you should choose us when outsourcing this service. As a quick refresher, Info-Pro offers unparalleled customer service, on-demand reporting, transparency, automatic rechecks of delinquencies, and places a great deal of importance on accuracy and...

By Brian Carmody August 12, 2019 0 Comments
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What Sets Info-Pro Apart From Other Tax Servicers

Choosing the best vendor for lender services can be tricky. When you’re working with the right tax servicer, you’re able to focus on key operational responsibilities, such as risk mitigation and information management, while your vendor handles real estate tax tracking, escrow processing, flood determination services, and property insurance...

Outsource Real Estate Tax Services to the Right Vendor to Prevent Inaccuracies

Recently, we’ve written about the potential consequences of inaccurate parcel or tax data, as well as how these inaccuracies often occur. Inaccurate data can lead to delinquencies, interest fees and penalties, unhappy borrowers, compliance issues, and more.

In this blog, we’ll examine the benefits of outsourcing real estate tax services, and...

By Brian Carmody April 25, 2017 0 Comments
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Why Do Real Estate Tax Inaccuracies Occur?

In our last blog, we looked at the various consequences that can occur when data isn’t accurate in a financial institution’s loan portfolio. Real estate tax inaccuracies can occur for many reasons, such as a borrower name change, misreported tax amounts or due dates, payment changes for various reasons, and more.

These type of real estate tax...

By Brian Carmody April 18, 2017 0 Comments
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How Real Estate Tax Inaccuracies Lead to Delinquencies and More

For banks and credit unions, monitoring their entire loan portfolio and ensuring data stays up to date is no small feat. A borrower name or payment address may change without the institution’s knowledge, and that small change can end up wreaking havoc when it’s time to pay property taxes.

In this blog we’ll take a look at some of the common...

By Brian Carmody April 11, 2017 0 Comments
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Why Outsourcing HELOC Monitoring is an Important Lender Service

As we’ve discussed the last several weeks, HELOCs are an important lender service that are only going to become more popular in the coming years. While they may have had a rough past due to the Great Recession and floundering housing market of the late 2000s, they have made a major comeback and we expect this to continue.

The last two weeks we...

By Brian Carmody September 20, 2016 0 Comments
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What is the Future of HELOCs?

After the Great Recession, home equity lines of credit (HELOCs) became scarce, as the mortgage industry had gotten itself into deep water because of the high volume of HELOCs that were approved, and subsequently defaulted. Because of this, banks and credit unions became far more strict with HELOCs approvals.

However, times have changed. Thanks...

By Brian Carmody September 13, 2016 0 Comments
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Common Lender Challenges with HELOCs

You are most likely familiar with HELOCs (home equity lines of credit), but let’s briefly go over what they are, and how they pertain to both lenders and borrowers before we discuss challenges surrounding them. HELOCs are a line of credit, that provide homeowners the option to borrow money against their home. Today, HELOCs are typically only...

By Brian Carmody September 06, 2016 0 Comments
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What Goes Down Must Come Up

Mortgage Origination Market

As most are probably aware, Info-Pro Lender Services operates in an environment that is highly dependent on the mortgage origination market. Predicting future mortgage origination volume is a very difficult task, even for the most renowned economic experts. When reviewing historical data and looking ahead, it is...

By Mike Braun July 25, 2016 0 Comments
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