Are Outdated Vendor Contracts Costing Your Institution?

It happens often in today’s incredibly busy world and can seem innocuous: a business and service provider missing the deadline to renew their contract. It will happen eventually and what’s the harm in a short delay if needed?

By Brian Carmody January 21, 2019 0 Comments
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Best Practices for Vendor Management In Banks and Credit Unions

Third-party vendors, such as real estate tax servicers, are critical to the operations and success of any bank or credit union (though some institutions will have more vendor relationships than others). Managing those vendor relationships closely is critical in today’s environment, as there are many risks associated with outsourcing key...

By Brian Carmody January 14, 2019 0 Comments
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Why You Should Plan Ahead if Considering Outsourcing Real Estate Tax Services

Over the last several weeks we have been discussing not only how outsourcing real estate tax services can benefit your institution and your borrower, but how it can work to streamline your internal processes. As we learned last week, this is especially true if you plan ahead and don’t jump into a partnership with a vendor on a whim. There are...

4 Clues Your Escrow is Costing You Time and Money

Whether managing escrow processing in-house or outsourcing, there are many potential inefficiencies that cost lenders time and money. When you’re handling operations day-to-day, it can be difficult to identify challenges. Individual frustrations or inefficiencies may seem minor or “just the way things are” to your staff, but may add up to...

By Brian Carmody March 27, 2018 0 Comments
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Real Estate Tax Services: What Info-Pro Does Differently

Our last two blogs have focused on the consequences of not properly monitoring real estate tax delinquencies, and common mistakes lenders make when managing tax tracking internally. As a quick review, when tax delinquencies aren’t accurately monitored, they can result in significant fees, risk of lost properties, and unhappy borrowers.

By Brian Carmody November 14, 2017 0 Comments
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How Some Lenders Handle Tax Delinquency Tracking—And What They’re Doing Wrong

In our last blog, we examined potential consequences of when a lender isn’t on top of their property tax delinquency tracking. Those repercussions included massive interest and fees, risk of lost properties and unhappy borrowers.

By Brian Carmody November 07, 2017 0 Comments
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Why Real Estate Tax Services are so Important for Lenders

By Brian Carmody October 31, 2017 0 Comments
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Make Sure Your Real Estate Tax Services Vendor Isn’t “One-Size-Fits-All”

When researching a vendor to outsource real estate tax services, there are many essential components to keep in mind. One of the most critical is the level of customization available. Some vendors provide an “out-of-the-box” solution to customers, with little flexibility or tailoring to your institution, which can lead to inaccuracies. 

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Why You Should Plan Ahead if Considering Outsourcing Real Estate Tax Services

Over the last several weeks we have been discussing not only how outsourcing real estate tax services can benefit your institution and your borrower, but how it can work to streamline your internal processes. As we learned last week, this is especially true if you plan ahead and don’t jump into a partnership with a vendor on a whim. There are...

By Brian Carmody March 28, 2017 0 Comments
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Delight Borrowers and Save Them Money by Working with the Right Real Estate Tax Vendor

Everyone loves saving money, and that includes your borrowers. This is why doing everything you can to help your borrowers save money is an invaluable customer service. As we talked about in our last couple blogs, one way to help them save money and provide great customer service is by working with a knowledgeable real estate tax vendor. 

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By Brian Carmody August 23, 2016 0 Comments
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