Info-Pro Blog

Mortgage Origination Market As most are probably aware, Info-Pro Lender Services operates in an environment that is highly dependent on the mortgage origination market. Predicting future mortgage...

Real estate tax lien monitoring is an important service that is also somewhat complex in nature. If a bank or credit union fails to properly monitor real estate taxes, it may lead to severe...

We are no stranger to the topic of real estate tax monitoring, but today we are going to dive into a whole new aspect of the subject. As you are likely aware, loans secured by real estate are...

When it comes to effectively reviewing loan portfolios and making sure all your ducks are in a row, one of the most important entities is the FDIC. As you likely know, the FDIC (Federal Deposit...

Last week we discussed who millennials are, what some of their financial habits are, and why financial institutions need to adjust in order to attract this generation. We also briefly looked at the...

Due in large part to technology, we have seen a shift in the way many different industries conduct business and reach their customer base over the last several years. One such industry that has felt...

It is no secret that, in recent years, the face of banking has changed in a big way. This is true from both a customer and lender perspective. One of the main ways we have seen this from the lender...

Our last blog discussed the importance of speaking to customer needs, to boost customer loyalty and Net Promoter Score in banks and credit unions. In this blog, we’re going to focus on one specific...

In our last blog, we discussed what the Net Promoter Score (NPS) is, and how it relates to banks and credit unions. Now that we understand the connection between NPS and consumer loyalty, and how NPS...

Consumer loyalty is an essential indicator of success for banks and credit unions, as consumers who are loyal are likely to remain customers for longer, cost less to service since they have fewer...