Importance of Due Diligence at Contract Renewal

If you’ve been with your real estate tax monitoring vendor for years, contract renewals may seem almost like a formality. However, your institution can greatly benefit from evaluating your current experience and exploring other options—before you sign the renewal. This blog will explore the importance of due diligence at contract renewal, in...

By Brian Carmody April 17, 2018 0 Comments
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4 Clues Your Escrow is Costing You Time and Money

Whether managing escrow processing in-house or outsourcing, there are many potential inefficiencies that cost lenders time and money. When you’re handling operations day-to-day, it can be difficult to identify challenges. Individual frustrations or inefficiencies may seem minor or “just the way things are” to your staff, but may add up to...

By Brian Carmody March 27, 2018 0 Comments
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Real Estate Tax Services: What Info-Pro Does Differently

Our last two blogs have focused on the consequences of not properly monitoring real estate tax delinquencies, and common mistakes lenders make when managing tax tracking internally. As a quick review, when tax delinquencies aren’t accurately monitored, they can result in significant fees, risk of lost properties, and unhappy borrowers.

By Brian Carmody November 14, 2017 0 Comments
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Why Real Estate Tax Services are so Important for Lenders

By Brian Carmody October 31, 2017 0 Comments
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How Info-Pro Builds Critical Relationships to Deliver Unmatched Lender Services

In a world driven by finances, many companies operate with an attitude of doing the least possible work or taking the easiest route, to boost efficiency and benefit the bottom line. When a third-party software provider takes this approach, it can mean headaches for the institution who outsources to that provider. 

Lender services tailored to you—or cookie cutter solution?

Your financial institution isn’t the same as any others out there, so when you invest in outsourcing lender services, you want a vendor who offers solutions tailored to your unique processes and needs. However, many lender services companies in the market today offer one-size-fits-all solutions that a bank or credit union must adapt to....

Make Sure Your Real Estate Tax Service Vendor Works Well With Your Core System

Your core provider is the backbone of your institution, so it’s critical that when you bring in third-party software partners, the technology works seamlessly with your core system. This is especially important when choosing a real estate tax service vendor, as a tax services solution must work closely with the data in your core system.

Don’t Settle for Less When Outsourcing Lender Services

When evaluating vendors to outsource lender services such as real estate tax monitoring, you’re likely focused on the nuts and bolts of the service you’re outsourcing: process, quality, pricing, etc. But it’s important not to forget the service and support experience you’ll be getting.

Different lender services companies offer different levels...

Make Sure Your Real Estate Tax Services Vendor Isn’t “One-Size-Fits-All”

When researching a vendor to outsource real estate tax services, there are many essential components to keep in mind. One of the most critical is the level of customization available. Some vendors provide an “out-of-the-box” solution to customers, with little flexibility or tailoring to your institution, which can lead to inaccuracies. 

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Don’t Overlook Implementation When Outsourcing Real Estate Tax Services

Outsourcing real estate tax services can benefit a bank or credit union in countless ways. The first step, of course, is choosing the right third-party vendor to partner with. There are many important considerations to explore when shopping for the right tax services company to partner with, including accuracy, customization options, price and...

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