What Are Some of the Most Commonly Outsourced Lender Services?

March 4, 2020

Lender Services Real Estate Tax Monitoring Outsourcing Lender Challenges

Our blog post, What Are the Benefits of Outsourcing Mortgage Services? discussed a handful of the top benefits of outsourcing mortgage services and why both large and small financial institutions should consider doing just that. Before we get into today’s topic, let’s go over some of the main talking points from that blog:

  • Lenders are facing numerous challenges and must adjust accordingly
  • One of the best ways to adapt to the changing banking landscape is by outsourcing certain services
  • There are numerous benefits of outsourcing mortgage services, including:
    • Saving money
    • Saving time
    • Reallocating internal resources
    • Expanding nationally with greater ease and less expense

In today’s blog, we are going to discuss what lender services are most commonly outsourced. Please keep in mind that these are just a handful of the most popular services that are outsourced by financial institutions today.

Real Estate Tax Monitoring

This is a big one, and for good reason. Real estate tax monitoring is an incredibly important lender service for both lenders and borrowers alike. By outsourcing this service, lenders no longer have to worry about staying on top of borrowers to ensure they pay their property taxes. A third-party vendor will take on this duty, while also providing detailed reports that are beneficial to both the borrower and the lender.

Mortgage Lien Release 

Also known as, "satisfaction of mortgage," this is an important responsibility for lenders at the conclusion of the lien. Tax authorities across the United States require mortgage lenders to notify borrowers when the lien from their properties has been removed. This job can happen somewhat unexpectedly as there are numerous instances in which this might occur, such as when a property is sold or refinanced. Outsourcing mortgage lien release to a company like Info-Pro enables mortgage lenders to scale their operations more efficiently and predictably.

Escrow Processing

This is another important lender service that can be somewhat of a burden for financial institutions to handle all on their own. A service such as Info-Pro's Escrow Advisor is an efficient and smart way to ensure tax escrow information is handled as it should be.

Flood Zone Determination

Flood zone determination is another lender service that can be efficiently handled by third-party vendors. A knowledgeable third party will have the resources - and time - necessary to identify properties that are in a flood zone, at which point they will then be able to notify borrowers and provide any updates that should arise.

Monitoring of Property Insurance

Finally, a third-party vendor will have the tools, resources, and expenses necessary to efficiently monitor a borrower’s property insurance, while providing smart risk management solutions at the same time. Additionally, a third party will be able to assist lenders in identifying any potential insurance risks and take the necessary precautions moving forward. This is yet another lender service that banks and credit unions should consider outsourcing to save money and reduce risk.

Banks and credit unions are finding themselves faced with more challenges than ever before, which is requiring them to think outside the box when it comes to creating revenue and bringing in new customers. Many financial institutions have discovered the benefits of outsourcing specific lender services, which in turn allows them to focus more on growing and expanding. While the notion of using a third-party vendor may seem foreign to many financial institutions, the benefits of doing so go without saying.

To learn more about what lender services are most commonly outsourced, please download our latest ebook, The Benefits of Outsourcing for Banks and Credit Unions. And if you have anything to add on this subject, please feel free to use the comment section below.

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